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CUSTOMER SERVICE
Need Help? This is a directory where most questions can be answered. If your questioned is a bit more tailored, we have also provided contact information for you to reach out to us!
INFO
FAQ
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PROCESSING AND SHIPPING TIMESEach processing time is unique as each collection is tailored differently. Please view each product individually to get specific information about processing times. Ready to ship: Majority of are ready to ship products will be shipped between Monday and Friday after a 1-2 proccessing time. The arrival of your products after process time varies, depending on the shipping method used. Made to order: All of our made to Products that are purchased under that Made to order stamp will be processed 1-2 days after the unique date listed on the product, is completed. The arrival of your products after process time varies, depending on the shipping method used. Shipping Accomedations: USPS Priority - 1-5 business days USPS Ground - 2-8 business days USPS Express- 1-2 business days for orders placed by 11am EST Monday-Friday Complimentary shipping for orders over 120$ - 1-5 business days *note that these times are just for shipping times, and do not include our processing times. International shipping: GEORGINA D'ANGELO does not cover any duties/taxes/customs fees that may incur with international shipments. For more information about international shipping click here. Missing or stolen packages: GEORGINA D'ANGELO ® is not responsible for any missing or stolen packages that are marked delivered. Please contact USPS here for additional information. For additional questions about shipping and processing times please contact us at: INFO@GEORGINADANGELO.COM
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RETURNS AND EXCHANGESWe accept returns of domestic order within 14 days of purchase. Anything past the 14 day mark will not be eligible for return. If you ship the item on the 14th day, it will still be processed. Return Eligibility: - Product must be in brand new condition, with return tags attatched and unworn. - Products must be returned within 14 days of purchase - Product is faulty (can be returned or exchanged) - Product(s) passes expection and is considered elgiable for return Items that may not be returned: - Bathing suits without the hygienic liner may not be returned - Lingerie, or Underwear may not be returned - Final sale items may not be returned Exchanges are possiible 14 days within purchase. For additional questions about returns please contact us at: INFO@GEORGINADANGELO.COM
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HOW TO PURCHASEBecause this site is based in the United states, currency and language is automatically set for the U.S. On each page you will be given the option to convert to preferred region. Please keep in mind that regardless what region you select, you can still select your preferred region and check out in the currecny preffered. If you use the United Stated region, you will be charged in USD. To proceed to checkout, click on "cart(#)", and then select your region, address, and continute to payment.
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CONTACT USFor all inquiries please email INFO@GEORGINADANGELO.COM If you'd prefer to fill out a contact form please click here.
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TRACK ORDEROnce your order is scanned by USPS you will recieve and email from us containing the tracking number along with the status. To continue receiving status updates in regards to your package, click 'here', and put your number in the box. This will allow you to get updates and know when you should be expecting your package. If you'd like to see the status of your order internally from our website, please click here.
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YOUR DATAWe take protecting your data seriously, and we ensure that your data will only be used when appropriate. We collect personal data when you sign up for newsletters, or make a purchase. When necessary, we may collect data like your email, card number, name, address, or other personal information. We use this data to better serve you, and ensure that your order experience is exceptional. To read more into our privacy policy, please click here.
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